Wednesday, March 4, 2009

Microsoft still supplies boxes, what about guarantees?

Due to confusion earlier this week people thought that Microsoft stopped supplying "three red light" victims with free shipping boxes to send back your console in the hope that it's fixed and is given a lollipop. Microsoft denies this though and states that they are still shipping out free boxes. Official statement time:
"Reports that Microsoft now requires consumers to find their own packaging for sending product to Xbox 360 customer support are inaccurate. Our policy allows customers to choose whether they would like Microsoft to ship them a box and shipping label or print an electronic label and ship their console using their own packaging in an effort to speed up the repair process."— Microsoft Spokesperson

Well that's certainly good to know. So as long as your Xbox 360 breaks within the 3 year warranty everything will be fine. Thank you Microsoft for fixing your mistakes for free.

1 comment:

Anonymous said...

o as long as your Xbox 360 brakes

I believe the spelling would be "breaks." If the Xbox 360 could "brake" I would have been driving already.

Decent post otherwise.